Process and Pricing

There is a simple and easy path to become a member of our 
practice and to rapidly start your journey of healing.

How Our Process Works

Our simple, three step process will allow you to quickly begin your road to healing and long lasting relief

Initial Intake

A team member will welcome you during your initial visit. We will listen to your story, we will answer all your questions, and we will discuss if ketamine therapy is right for you.

Ketamine Therapy

Begin the healing process with ketamine, with or without talk therapy, depending on your preference.

Continued Support

Remain supported by our team for continued and long lasting relief

Our offices are now open in El Segundo, California. We have the ability to provide treatment in our clinic, or on a concierge basis in the 
comfort of your home.

Our Pricing - IV Ketamine Infusion

Intake Appointment

$0 (Free)

Each Ketamine Infusion

$600

Concierge Fee

$250

Average no. of Visits

4-6

Access to a safe and effective treatment option is one of our core values at Helios Health. We understand that the cost and coverage of treatment are primary concerns for our patients. We have taken every step to ensure it is straightforward, equitable, and transparent.

Most patients require between 4 to 6 infusions over a one month period for significant relief of symptoms. After this initial period, we will jointly evaluate whether continuing ketamine treatment is beneficial as an ongoing treatment option based on your objectives and clinical progress.

We can administer booster infusions on a case-by-case basis as needed.
Many patients initially start with one infusion or treatment and progress to take the full course of 4 to 6 treatments once they see the positive effects.

Helios Health is currently delivering ketamine treatment in our office in El Segundo, or in your home on a concierge basis. If you decide to pursue our concierge treatment, the additional fee for concierge delivery of care is $250 per visit. This allows us to compensate our nursing team fairly for their time and travel in order to deliver you the highest quality of care.

Currently, we are set to offer our patients intravenous infusion or intramuscular ketamine. Intranasal or oral lozenge formulations can be discussed on a 
case-by case basis.

Our Pricing Oral Lozenge or Intranasal Spray (Coming Soon)

Intake Appointment

$0 (Free)

3 Month Prescription

$500

Concierge Fee

$250

Average no. of Visits

Variable

Helios Health will soon be able to offer the ability for select patients to 
receive a prescription for oral lozenge or intranasal spray for use in psychotherapy. However, to ensure the safety of our patients, a few important stipulations apply:

After your intake appointment, if you are approved for oral or intranasal ketamine, your first session of oral lozenge or intranasal spray must be monitored in person by a member of Helios Health team. This is done to ensure your safety and to ensure that the appropriate dose has been identified. You can select a time to come to our El Segundo office for your first session, or you can request that our concierge team come to your home or the location of your therapist or psychiatrist.

After your initial session, you will be authorized for up to a maximum of up to 3 months of oral or intranasal ketamine (at the discretion of your Helios Health Provider). However, it is important to note that all future use of oral or intranasal ketamine must be done in the presence of your therapist or psychiatrist. This will require Helios Health to communicate confidentially with your therapist or psychiatrist. The details or content of your therapy will never be discussed; however, Helios Health will communicate with your therapist or psychiatrist to ensure your medication is being used appropriately and during therapy only.

Limited Ability to Pay:

Helios Health believes that all qualified individuals should have access to the best and most powerful healthcare treatments regardless of their financial situation. If you think you qualify for Ketamine therapy but feel you cannot afford the cost of treatment, please reach out to our healthcare team by sending an email to info@heliohealth.net.

Insurance Coverage:

To our knowledge there are no insurance providers currently offering in-network coverage for Ketamine infusion treatments. However, it’s worth noting that individuals with out-of-network benefits in their health insurance plans are typically eligible for reimbursement of their care with us. Furthermore, you are welcome to use an HSA or FSA spending account. Super-bills can be provided to all patients in California.

*A Note Regarding Therapy

We strongly recommend that all our patients pursue talk therapy while receiving ketamine treatment. Ideally, a talk therapy session should be scheduled within one to two days of ketamine infusion. If you do not currently have a talk therapist, we are happy to provide you with a referral. As of this time, Helios Health does not directly book therapy sessions on behalf of their clients. We hope to offer this service in the near future. Stay tuned!

Success Stories

FAQs

Frequently Asked Questions and Answers about Ketamine

Ketamine is an anesthetic medication that has gained attention in the context of mental health for its potential to rapidly alleviate symptoms of depression and other mood disorders when administered in controlled, clinical settings.

Ketamine can be an exceptionally effective option to relieve symptoms of depression. It can help people even when other treatments, such as traditional antidepressants have not worked. Our physicians will work with you to determine a treatment plan that is tailored specifically to your symptoms and your clinical response to treatment. Studies have shown that ketamine relieves depressive symptoms in up to 85% of patients with depression, and can start having a significant effect even after the first infusion (CANMAT).

Although traditional antidepressants have been prescribed for years, many patients require trying multiple different ones to find one that alleviates their symptoms. For example, after starting an antidepressant, which takes one month to fully take effect, one can expect a one-third chance that the antidepressant will improve symptoms significantly. Additionally, about one-third of patients will have an intolerable side effect from SSRI’s (STARD*D).

Yes, when administered in controlled medical settings and under the supervision of healthcare professionals, ketamine is generally considered safe. Ketamine has been safely used in hospitals and clinics daily for decades to millions of patients. However, like any medication, ketamine can have side effects and risks, especially when used improperly or in high doses, which is why its use should be carefully monitored by qualified healthcare providers.

The most common side effects from Ketamine are nausea, headache, and blurry vision which are temporary. Additionally, Ketamine may increase heart rate and blood pressure, if this is the case, the physician monitoring you will intervene. There are no known long term side effects from Ketamine.

There is a strong body of literature supporting the use of Ketamine in depression. Since 1971 there have been over 1400 peer reviewed papers published looking at the use of ketamine for depression. The American psychiatric association (APA) as well as Canadian Network for Mood and Anxiety Treatments (CANMAT) have both published consensus guidelines for how to use Ketamine in patients with depression which we adhere to.

Ketamine has a well-documented reputation as a non-addictive medication. There is no known physical dependency associated with its use, and individuals who discontinue its usage typically do not encounter withdrawal symptoms.

Nevertheless, there have been instances of ketamine misuse by individuals seeking altered mental states, particularly in non-medical settings, without the oversight of trained medical professionals.

Our standard charge for each treatment visit is $600. There are no additional fees for intake, care coordination, or any other services beyond the office visit charges. Payment is expected at the time of each in-office visit, typically using the credit card you provided during the intake process. You are welcome to use an HSA, or healthcare spending account. If you are seeking concierge service, where a member of our healthcare team comes directly to your home or office to offer ketamine infusion, an additional charge will be assessed.

Individuals with out-of-network insurance coverage can anticipate reimbursement for their treatment at our facility. Presently, our services are not included in the network of any insurance plans.

A typical infusion lasts 40 minutes followed by a period of resting time. Expect to spend 1-2 hours with us depending on if its your first time with us or you have visited before.

Each patient experience will vary. Based on both existing literature and our own clinical experience, some individuals may achieve substantial symptom relief following just one infusion, while for others, it might require up to three or six infusions. Many patients experience full remission of their depressive symptoms after these infusions. Others may benefit from continuing infusions as symptoms arise. Our recommendations will be personalized, taking into account your medical history and your response to treatment.

Ketamine may not provide as robust relief from depressive symptoms for patients who are concurrently taking Benzodiazepines (such as Valium, Klonopin, Xanax, or Ativan), or for patients who are frequent users of marijuana or cannabis.Prior to initiating treatment, we undertake a comprehensive assessment, which includes a review of the patient’s medication history, along with a thorough medical history and physical examination. We proceed with the infusion therapy only if the patient’s current physical condition and medication history do not present any contraindications to the treatment.

When commencing ketamine infusion therapy, using other antidepressant medications alongside it will not hinder ketamine’s ability to effectively alleviate depressive symptoms, nor will it result in adverse medication interactions.

In numerous cases, individuals who have achieved relief through ketamine have gradually decreased or discontinued their use of other antidepressant medications. We recommend that each patient collaborates with their prescribing provider to customize their individualized medical treatment plan.

There are no specific medical conditions that absolutely prohibit the use of ketamine treatment. However, it is important to note that ketamine is typically not recommended for individuals with schizophrenia or those with uncontrolled heart or blood pressure problems.

We work closely with therapists to enhance the lives of their clients. Discover more about how Ketamine can help treat resistant depression and other mood disorders.​